Privacy Policy
Privacy Policy.
Last updated 28th December 2022.
Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be found on www.doubledetox.online
Who we are
We are an education platform focusing on tools, techniques and teachings of energetic, personal development and consciousness practices. We use the written word as well as audio-visual content to educate and inform. We also host and organize public and private in person and online events and deliver private presentations.
Our website address is:
www.doubledetox.online
It is not an interactive site. There will be no facility for public comment or private forums
What personal data and usage we collect and why we collect it
When relevant, we gather the following personally identifiable information, for the purposes of electronic communication of forthcoming events and programmes, both live and online, as well as logistical information useful to attendees. The information we gather helps us organize and deliver our events, whether free or paid for, live or online.
Personally identifiable (PI) information may include, but is not limited to:
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Email address
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First name and last name
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Phone number
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Full address details
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Cookies and Usage Data
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Transportation details
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Relevant Medical history to ensure your safety
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Dietary requirements including relevant medication and allergy information
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In case of emergency contact
You have the right to opt out of receiving any of our communications by unsubscribing from our emails using the link at the bottom or via direct request to mish @ doubledetox.online
We may collect usage data which helps us deliver our Service as well as manage any technical issues. Usage data includes but is not limited to:
- IP address
- Browser details
- Website analytics using Google Analytics services
- Other diagnostic data
We use Google Analytics to track and report on website traffic in order to improve our Service. This data is shared with Google and full details of their privacy policy can be found at https://policies.google.com/privacy.
You have the option to opt out of sharing activity data by installing the Google Analytics opt-out browser add on.
We may disclose your personal data, in good faith, in cases where there written valid and proven requests are made for legitimate reasons such as legal obligations, unlawful actions against the Service Provider, safety of the Service or public and to protect against legal liability.
Contact forms
To help us deliver our education service, we request that visitors subscribe to our site and complete a contact form detailing the specific enquiry. The data collected on our site enables us to guide the visitor to the most relevant service or resource with the intention to meet their stated needs.
Cookies
If you visit our site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Some of the third party service providers that we use request Cookies are installed in order to facilitate the operation of their service. You have the option to switch cookies off however this may affect the use of our Service in some cases.
How long we retain your data
If no request to delete information is received, we retain your data for 5 years from the date of subscription.
Member Registration
For registered members on our website, we also store the personal information provided in their user profile. All information can be updated and deleted at any time through the accounts section. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have submitted information through one of our forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
In order to accurately provide our service, your personal data my be transferred and maintained on servers outside of your current location where data protection laws may indeed differ from your own local jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
How we protect your data
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When we send out group notifications to course participants we blind copy each participant so that personal data is not visible to other members.
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Any individual communications by email are dealt with privately and confidentially and never shared or discussed with third party members or non-members.
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During a live Zoom call, we use the live call chat facility to allows participants to ask questions or raise issues privately rather than to the whole group.
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Live session participants who do not wish to be seen are given the option by the Zoom technology to remain invisible to other course participants.
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We have no affiliation with other platforms for data processing or marketing purposes.
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Payments to enroll in online programmes are processed using Stripe and their privacy policy can be found here:
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We endeavour to take the steps required to ensure that your data is securely stored however we cannot absolutely guarantee full security.
